Balloon Business – Hiring Your First Team Member

When it comes time for you to expand your team within the Balloon Business, it can seem daunting, but it doesn't have to be! Finding the perfect addition to your team must consist of someone with experience that is also trainable and full of solid communication skills and creativity. Below, we will give you some of our best tips and tricks for making the hiring and training process within your balloon business as seamless as possible.

Best Places to Post Job Openings for Décor and Entertainment Business

Are you in the beginning phases of posting your job opening in the balloon business? If so, we can help. Some good places to post a job opening are Indeed.com along with Craigslist.com. When posting your job, include all of the skills and experience you require, along with any availability requirements. With most balloon decorating taking place on the weekends, holidays, and evenings, you want the person you hire to be available and willing to work during those times.

Should I Pay to Advertise a Job Opening?

While you are not required to pay to advertise your job opening within your balloon décor business, it does help to speed up the hiring process. Both indeed and craigslist offer the option to promote your ads for an additional cost to put your job post at the top of the list within the décor and entertainment niche. Paying to advertise your job opening can vastly speed up the hiring process compared to networking and asking the people around you whom they know that could potentially fill the job opening.

Our Easy 3-Step Hiring Process

Once you have narrowed down your long list of candidates, we suggest utilizing this easy three-step hiring process below.


  1. Phone Screening – Begin by scheduling phone interviews with all the potential candidates and be sure the basic skills, experience, and availability requirements are met. Those who pass the phone interview can move on to the next step.
  2. In-Person Interview that Includes Building a Balloon Arch – There is no better way to get to know if someone will be the perfect addition to your team other than by working alongside them by building a balloon arch for one of your upcoming events together, right?
  3. Good Fit or Onto the Next – After conducting all of the phone screening and in-person interviews, it is time to decide which candidates exceed your expectations that you can hire and those that would be better suited for a position outside of your company.

Who to Hire and Consider

  • Family (In ex. Daughter, Son, Sister-in-law, Friend of The Family) based on what you feel is right.
  • Stay At Home Moms (friends or family) - Based on availability (Consider putting a cap on the weekly hours) 
  • Non-Friend or Non-Family members (Based on experience)
  • High School Students (Seniors) or College Students and has flexibility

Types of Positions and How to Pay

  1. Production Assistant (All Hands Position) $18-20 Hourly (includes positions 2&4)
  2. Installation Assistant (Per Hour or Per Item) $10 Hourly or $10 Per Item depending on how much can get done in a day. Pay could increase depending on the size.
  3. Delivery Person $18-25 Hourly depending on experience. Deliver, timely manner, and lifting are all things to consider. (Can possibly include position 2 duties)
  4. Admin Assistant $18-20 hourly can order supplies, answer inquiries, respond to emails for events, and can possibly assist with creating and designing.

Top Ways to Train New Team Members

Training new team members should be easy if you have all your processes in place. To make this seamless, ensure you have many training videos, décor recipes, and process documents in place. These can help to speed up the training process, which in return will help save you time and increase your overall revenue by increasing your capacity to take on more clients.

FAQ’s

  • How long does the hiring process typically take?

    The hiring process can take anywhere from 4-8 weeks, typically with consistent communication.

  • What are three essential skills to look for in the ideal hire?

    When looking for the ideal hire, look for these three skills - strong communication, creativity, and an impressive work ethic.

  • What are some vital interview questions to help find the perfect hire?

    • Can you describe a time when you had to handle a challenging balloon décor project and how you overcame it?
    • How do you ensure you are up-to-date on the latest balloon décor trends and techniques?
    • Can you describe a time when you dealt with an upset client and how you handled the situation?
  • How do I hire someone for delivery?

    When considering hiring for a delivery position you want to consider the type of delivery driver you need and what the position entails.

  • Should I pay hourly or day rate?

    When choosing whether to pay hourly or daily you have to consider what exactly is being done, with how quickly and efficient that person can work.

  • Should I use a staffing agency for hiring?

    Some people like to pay more to do less and some people like to pay less and just do the work. There is always a fee for everything and if you’re thinking about hiring a third party to help with filling a position, try to avoid extra fees that will eventually add up. Unless it’s worth it. You will not only have to possibly pay that agency for their service but also the person that they find for you.

  • What are the pros and cons for using a staffing agency?

    Pros:

    • Liability Reduction
    • Reduction in Hiring Process
    • Search for the Best Fit
    • Short or Long-Term Consideration
    • Payroll Cost

    Cons:

    • Proper Training
    • Short or Long-Term Employment
    • Hiring Process Power (Control)
    • Wrong Candidate
    • Employee Relationship

  • Should I post on social media for hiring?

    This depends on a lot of factors and the crowd or target you are trying to reach. You could be looking and considering everyone or have a preference on who you are wanting to hire.

  • Should I provide a car or let them use their personal car?

    Will this effect or help your business if you were to provide the car. Sometimes writing up an agreement letting them know they are solely responsible may work. However, if you feel you are in a position to provide the car and can cover any possibility of something happening, then this may work too.

  • If a personal car is used, should I pay them by the mileage?

    These questions can be answered based on the details of their position. If they are doing a lot and get paid well then mileage might not be considered. If they are limited to their duties and get paid less then considering the mileage might be beneficial. Mileage pay can also be based on how far that individual is going for an event.  This could be offered as a benefit to their employment.

Disclaimer: This publication and the information included in it are not intended to serve as a substitute for consultation with business consultants and professionals. Specific business, financial, legal issues, concerns and conditions always require the advice of appropriate professionals. Any opinions expressed are solely those of the participant and do not represent the views or opinions of Balloon Suite.

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